Real growth consulting

for leaders seeking the strategic advantage of Operations

By correctly casting what it means to be productive, Strategic Productivity engages the entire enterprise with principles, methods, tools, technologies, and systems, all aligned to improve the design and execution of how work is done. We’re talking long-term advancement of value.

Organizations operate at costs and speeds far below their potential.

Operations is a familiar aspect of every business and organization. Yet the role and potential of Operations has flown under the radar of thought and leadership for far too long.

 

Overspending on Operations typically runs 25-40% of annual revenues. We teach organizations how to understand, practice, and lead strategic productivity—tapping into a latent, new level of growth, engagement, and improvement.

  • It’s not that bureaucracies don’t like their customers; it’s just that they find themselves much more interesting.

    Jack Welch

  • The most dangerous kind of waste is the waste we do not recognize.

    Shigeo Shingo

  • It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

    Henry Ford

  • The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.

    Bill Gates

  • You’ve got to start with the customer experience and work back toward the technology, not the other way around.

    Steve Jobs

  • A bad system will beat a good person every time.

    W. Edwards Deming

Learn What You Don’t Know.

Operations has flown under the management/leadership radar for far too long. Learn what you don’t know about Operations and how to transform your Operations from a cost center into a scalable, sustainable, strategic advantage.

“I have no idea what they’re doing!” the CEO confided to me as we walked through the company, passing glass-walled conference rooms busy with employee......

27 June, 2017

HOW TO DESIGN, DECIDE, AND CARRY OUT WORK:

Be in it for the long haul

Prioritize delivering long-term customer value over gaining short-term business advantage.

Respect people

Challenge and enable them to continually improve their productivity and the conditions under which they work.

Learn continuously

Be curious not judgmental, and never protect the status quo.

Strategic Productivity places Operations in its strategic role and enables leaders to create a cycle of increasing revenue, margins, and employee engagement.